Client Service Officer

Job Description

Talent Spot Pro have partnered with a boutique accounting firm based in the heart of Melbourne. With a tight-knit team and long-standing client relationships, they’re looking for a proactive and professional Client Services Officer to be the face of the business and provide high-level support across reception, administration, executive assistance, and client care.

If you enjoy building strong relationships, thrive in a fast-paced environment, and want to be part of a business that values people as much as performance, this could be the role for you.

What’s in it for you?

$70,000 – $90,000 + Super (depending on experience)
Central CBD office location, close to transport, cafés & shops
Join an energetic and professional team
Clear pathways for career growth and progression
Supportive leadership with a focus on culture and development

What do you do?

Be the first point of contact for clients, delivering exceptional service
Prepare and manage ASIC and ATO correspondence
Assist accountants with lodgements, compliance & administration
Maintain accurate client records in Xero Practice Manager and related systems
Liaise with clients to collect information and resolve queries
Support the team with general client service and admin tasks

What do you need?

Previous experience in a Client Services / Administration role within an accounting firm (essential)
Strong organisational and communication skills
High attention to detail with the ability to manage competing priorities
Proficiency in Microsoft Office; Xero Practice Manager experience highly regarded
A team-player attitude with a proactive and professional approach

Apply Now